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Bookings & Itineraries
Managing stays, flights, car rentals, and connected trip timelines.
Find answers about listings, bookings, payouts, verification, and your vendor workspace.
Select a category below to view detailed guides and solutions.
Managing stays, flights, car rentals, and connected trip timelines.
bKash, Nagad, cards, billing receipts, and cancellation refunds.
Listing management, commission details, payouts, and property tools.
Password resets, profile verification, and member discounts.
Our Dhaka-based support desk is ready to assist you around the clock.
Chat instantly with our virtual assistant or connect with a support specialist in real time.
Speak directly with our customer care agents. Available 24/7 across Bangladesh.
Send detailed inquiries or document attachments. Average response time: under 2 hours.
To cancel or reschedule, sign in to your AmarSofor account, navigate to 'My Trips', select your booking, and click 'Modify or Cancel'. Depending on the vendor’s policy, free cancellations are available up to 24–48 hours before check-in.
Approved refunds are processed instantly back to your original payment method (bKash, Nagad, credit/debit card, or AmarSofor travel credit). Bank processing typically takes 3 to 5 business days.
Every hotel, tour operator, and transport provider on AmarSofor undergoes rigorous verification, including trade license checks, physical audits, and ongoing traveler reviews to ensure supreme service quality.
Immediately call our 24/7 emergency support line at +880 9612-AMARSFOR or click the live chat button. Our operations desk will instantly coordinate with the vendor and guarantee your accommodation.
Log in to your Vendor Portal dashboard to modify room rates, add seasonal promotional discounts, update photo galleries, and manage live inventory instantly.
Tell our partner team what you need help with and we will get back to you promptly.